Shipping & Returns

Shipping

All products purchased through Azuii Skin Products will be shipped express through Australia Post and you can expect to receive your products within 2 – 3 business days. We provide free EXPESS shipping on all orders over $95.00. Any orders under $95.00 will attract a flat rate shipping fee of $9.90. If you live locally in Mackay and would like to collect the products from our affilate clinic 'Mackay Skin Clinic', we will send you an email advising when it is ready to be collected. Collection is a free service offered to Azuii customers. 

When Azui Skin and Cosmetic products advertise for free shipping over $55.00, this shipping will be regular mail shipped by Australia Post with a 4-5 days delivery time.

Returns/Exchange

When shopping at Azuii Skin Products, please choose your products carefully as we do not refund or exchange for change of mind once your order has been shipped. If you have made an incorrect choice once your shopping cart has been submitted, please contact us immediately and if you order has not been shipped, we will be able to amend this for you.

For all products that are faulty or damaged we will happily replace any damaged or faulty stock, however we require the existing product to be returned prior to the new product being dispatched. Please use contact us form and we will post an express post bag out to you for you to return the products to us. Once we have received the products, we will post out new products via express post.